Privacy Policy

Information You Provide Directly

When you reach out to us through our contact form, course inquiries, or enrollment process, we collect information you voluntarily provide. This typically includes your name, email address, and any message or questions you share. We may also collect phone numbers if you choose to provide them for contact purposes.

During course enrollment, we may gather additional details such as your current skill level, learning goals, and professional background. This information helps us tailor our instruction to your needs and provide relevant course recommendations.

Automatically Collected Information

Like most websites, we automatically collect certain technical information when you visit. This includes your IP address, browser type, device information, operating system, and pages you view. We also track how you navigate our site, which links you click, and how long you spend on different pages.

This data helps us understand how visitors use our website, identify technical issues, and improve the overall user experience. We use cookies and similar technologies for this purpose, as detailed in our Cookie Policy.

Third-Party Analytics

We use analytics services like Google Analytics to better understand website traffic patterns and user behavior. These services collect information about your visit through cookies and similar tracking technologies. The data is aggregated and anonymized, helping us see trends without identifying individual visitors. You can opt out of analytics tracking through your cookie preferences.

Providing Educational Services

We use your contact information to respond to inquiries, provide course information, facilitate enrollment, and deliver educational services. This includes sending course materials, schedule updates, and important announcements related to your learning experience. We may also use your information to provide technical support and answer questions about our programs.

Website Improvement

Anonymous usage data helps us identify which content resonates with visitors, which pages need improvement, and where people encounter difficulties. We analyze this information to enhance navigation, create more helpful resources, and optimize the overall website experience. This data never includes personally identifiable information unless you've explicitly provided it through forms.

Marketing Communications

If you've provided your email address and consented to communications, we may send occasional updates about new courses, program changes, or educational content we think you'll find valuable. We respect your inbox and keep these messages relevant and infrequent. You can unsubscribe from marketing emails at any time through the link provided in each message.

Legal Compliance and Safety

We may use and disclose your information when required by law, to protect our rights or property, prevent fraud, or ensure the safety of our students and staff. This includes cooperating with law enforcement when legally obligated and protecting against abuse or misuse of our services.

Security Measures

We implement industry-standard security practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses secure HTTPS connections to encrypt data transmitted between your browser and our servers. We regularly update our security protocols to address emerging threats and vulnerabilities.

Access to personal data is restricted to authorized personnel who need it to perform their job functions. We maintain strict internal policies regarding data handling and regularly train our team on privacy best practices.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically kept for one year unless you enroll in a course. Student records are maintained for the duration of your enrollment plus additional time as required for educational and legal purposes. After the retention period expires, we securely delete or anonymize your data.

Third-Party Services

We work with trusted third-party service providers who assist with website hosting, analytics, email delivery, and payment processing. These partners are contractually obligated to protect your data and use it only for the specific services they provide to us. We carefully vet all service providers and ensure they maintain appropriate security standards.

Data Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will notify affected individuals promptly and take immediate steps to contain the breach, assess the damage, and prevent future incidents. We'll provide clear information about what happened, what data was affected, and what actions you should take to protect yourself.